Frequently Asked Questions
Everything you need to know about your CBDfx® style experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific 'Fit Notes' listed in the description.
Do you offer international shipping?
Yes, CBDfx® ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay for flexible installments.
How should I care for my garments?
To maintain the longevity of your apparel, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal labels of every garment.